Customer Service Representative

1 week ago


Foxborough, Massachusetts, United States The Walter F Morris Co. Full time
About the Role

As a Sales and Support Specialist at The Walter F Morris Co., you will be responsible for presenting and selling company products and services to new and existing customers. You will also prospect and contact potential customers, resolve customer inquiries and complaints, and set follow-up appointments to keep customers aware of latest developments.

Our ideal candidate has previous experience in sales, customer service, or other related fields, with familiarity with CRM platforms. Strong negotiation skills, ability to build rapport with clients, and knowledge base of plumbing heating and HVAC are preferred but not required.

Benefits

We offer a competitive salary of approximately $60,000 per year, depending on experience. Additionally, we provide a non-contributory profit-sharing program, which is a great opportunity to share in the company's success.

The Walter F Morris Co. is a 100-plus-year-old manufacturers rep. organization covering the New England plumbing and heating wholesale market. We represent 25 manufactures from plumbing supplies to boilers, water heaters, pipe valves and fittings. Our warehouse is stocked with approximately Twenty Five percent of our products, providing excellent support for our sales team.



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