Customer Service Expert
3 days ago
About Us
Thermo Fisher Scientific is the world leader in serving science, employing approximately 100,000 employees. We empower our people to make significant contributions globally.
Estimated Salary Range: $60,000 - $80,000 per year
About the Role
We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our service delivery unit, you will be responsible for providing exceptional customer support and ensuring seamless service delivery.
Key Responsibilities
- Manage customer inquiries and concerns via phone, email, and chat platforms.
- Provide timely and effective resolutions to customer issues.
- Collaborate with internal teams to resolve complex customer problems.
- Develop and maintain a deep understanding of our products and services.
Required Skills and Qualifications
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment.
- Strong analytical and technical skills.
- Bachelor's degree in Business Administration or related field.
Benefits
- Competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
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