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Body Shop Administrator

2 months ago

Dayton, Ohio, United States Martin Automotive Group Full time
Job Summary

Martin Automotive Group is seeking a skilled professional to fill the role of Body Shop Administrator. The successful candidate will be responsible for performing accurate repair estimates, communicating with customers, and working with insurance companies to facilitate body repair work.

Key Responsibilities:

  • Conduct thorough assessments of vehicle damage to provide accurate repair estimates.
  • Communicate repair estimates to customers in a clear and concise manner.
  • Collaborate with insurance companies to ensure seamless repair processes.
  • Schedule and coordinate estimate and repair appointments.
  • Dispatch work to body shop technicians and ensure timely completion of repairs.
  • Provide exceptional customer service and maintain open communication with customers throughout the repair process.
  • Ensure accurate and efficient maintenance of estimates and supplements.
  • Inspect vehicles with customers to verify repair work and address any additional damage or concerns.
  • Participate in ongoing training and professional development to enhance skills and knowledge.
  • Adhere to company policies and procedures as outlined in the Employee Handbook.

Requirements:

  • High school diploma or equivalent.
  • One year of experience in a body shop environment.
  • Valid driver's license.

Benefits:

  • Comprehensive health, dental, and vision insurance.
  • Paid holidays and weekly paychecks.
  • 401(k) retirement plan.