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Senior Global Applications Manager

2 months ago

Mastic Beach, New York, United States MyCareersFuture Full time
Job Summary

We are seeking a highly skilled and experienced Senior Global Applications Manager to join our team at MyCareersFuture. As a key member of our organization, you will be responsible for leading our software development team and ensuring the successful delivery of high-quality applications.

Key Responsibilities
  • Team Leadership: Manage a team of developers, testers, and technical support staff to deliver software applications on time, within budget, and to the required quality standards.
  • Process Development: Develop and implement software development processes and best practices to ensure high-quality, reliable software.
  • Collaboration: Collaborate with stakeholders, including business analysts, project managers, and technical architects, to ensure applications support the strategic goals of the business.
  • Technical Guidance: Provide technical guidance and support to the team, including code review, design review, and technical problem-solving.
  • Emerging Technologies: Continuously monitor and evaluate emerging technologies and trends in software development to ensure the use of the most appropriate tools and techniques.
  • Application Lifecycle Management: Manage the application lifecycle, including planning, design, development, testing, deployment, and maintenance.
  • Financial Management: Develop and manage the application development budget, including forecasting, tracking, and reporting.
  • Compliance: Ensure compliance with software development best practices, security standards, and data privacy regulations.
  • Performance Metrics: Establish metrics and KPIs to measure the effectiveness of the software development team and continuously improve performance.
  • Team Development: Manage and coach a team of application analysts and specialists, ensuring their development and growth.
  • Process Improvement: Prioritize areas for biggest return on investment with process re-engineering through automation and/or artificial intelligence globally.
  • Collaboration: Collaborate with cross-functional teams to identify opportunities for process improvement and innovation.
  • Digitalisation Roadmap: Develop and implement a digitalisation roadmap, including timelines, milestones, and return on investment in the areas of automation, artificial intelligence for existing applications.
  • Data-Driven Decision Making: Implement data-driven decision-making processes to drive organisational performance and improve customer experience.
  • Globalisation: Work with the Senior Manager Transformation to develop a roadmap for the globalisation of every application used today in Meiyume.
  • Service Level Agreements: Ensure Service Level Agreements (SLAs) are met for the application support through leading a team and third-party vendors.
  • Application Monitoring: Define and build an effective application monitoring roadmap that improves with time.
  • Documentation: Ensure strong documentation exists for technical specifications, application architecture, and procedures for applications.
  • Business Relationship Management: Manage the business relationship to ensure buy-in and advocacy for business change activities with internal business, IT, project teams, and third-party consultants.
  • Industry Trends: Stay up to date on industry trends and best practices related to software development/automation and incorporate them into the organisation's strategy.
Qualification and Experience
  • Education and Experience (MUST HAVE)
  • Bachelor's or Master's Degree: Bachelor's or master's degree in Computer Science or a related field.
  • Experience: 5+ years of experience in software development, with at least 2 years of experience in a management role.
  • Leadership Skills: Strong leadership skills and the ability to manage a team effectively.
  • Project Management Skills: Excellent project management skills, with experience in Agile and Waterfall methodologies.
  • Communication Skills: Ability to communicate technical concepts to non-technical stakeholders.
  • Software Development Knowledge: Knowledge of software development best practices, including design patterns, testing techniques, and code quality standards.
  • Software Development Tools: Experience with software development tools such as version control, bug tracking, and continuous integration.
  • Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to develop and implement innovative solutions.
  • Interpersonal Skills: Well-organised, strong interpersonal skills with the ability to work in a team and independently.
  • Travel: Willingness to travel.
  • Vendor Management: Familiar with managing external vendors and able to communicate with users across all levels.
  • Complex Project Management: Demonstrated ability to manage complex projects and teams in a fast-paced environment.
  • Business Acumen: Strong business acumen, with a deep understanding of business operations, processes, and strategy.
  • Cultural Awareness: Interested in and able to work with people from different cultures and backgrounds.
  • Language Skills: Good command of written and spoken English, Cantonese, Putonghua/Mandarin, French, Thai, or Indonesian Bahasa speaking and writing ability is an advantage.
  • Industry Knowledge: Demonstrates a strong awareness of the uses of IT within the industry sector and specifically within competitive or associated organisations operating in the same market.
Preferred Criteria
  • Cloud Technologies: Knowledge of cloud technologies and software-as-a-service (SaaS) applications is a plus.
  • Programming Languages: Hands-on experience in software development using modern programming languages such as Java, Python, or JavaScript.
  • Automation Technologies: Working with automation technologies like UIPath, Microsoft, Automation Anywhere, Blue Prism, Selenium, Appium, or TestComplete.
  • Certifications: Certified PM (PMP) and/or Agile Scrum Master certifications highly regarded.
  • ERP and WMS Experience: Previous experience implementing ERP, WMS, and other system modules highly regarded.
  • Project Management Tools: Track record in Project Management tracking tools such as Jira or equivalent.
  • ISO27001 Experience: ISO27001 experience highly regarded.
  • Gartner's Run, Grow, Transform Model: Knowledge of Gartners run, grow and transform model.
  • Manufacturing or B2B Industry Experience: Experienced in manufacturing or B2B industry is an absolute advantage.