In-Store Artisan
1 month ago
We are seeking a highly skilled and creative In-Store Artisan to join our team at Golden Goose. As a key member of our retail team, you will be responsible for delivering an exceptional in-store experience by inspiring our customers through artistic customization.
Key Responsibilities- Artistic Customization: Utilize your artistic abilities to deliver an in-store experience focused on customer satisfaction, ensuring an excellent and exciting shopping experience.
- Brand Storytelling: Guarantee proper brand storytelling with customers by understanding the Golden Goose brand and values.
- Product Knowledge: Communicate product knowledge and accurately describe the items and customization options.
- Customer Service: Anticipate and cater to customer needs with empathy and high levels of customized customer service.
- Co-Creation: Co-create special and unique items through the 'LAB Experience'.
- Product Information: Proactively stay informed and up-to-date on product information.
- Team Collaboration: Participate as one team, supporting to accomplish team goals and maximize sales.
- Golden Goose Procedures: Strictly follow Golden Goose procedures, policies, and guidance for all activities, including co-creation.
- Sneaker Maker Tour: Travel to Sneaker Maker Tour events, as needed.
- Sales Associate: Act as a Sales Associate when not 'on tour' or co-creating (i.e., selling on the floor, pre and after sales activities, stockroom, client reach out).
- Experience: 1-3 years of relevant experience in luxury retail.
- Artistic Skillset: An artistic skillset (painting, drawing, sketching, doodling).
- Self-Motivation: Self-motivated with positive attitude and professional selling techniques.
- Customer Focus: Good customer focus with strong presentation, interpersonal, and communication skills.
- Team Player: Strong team player.
- Language Skills: Other languages a plus.
Fostering uniqueness, in Golden Goose human capital is a true asset and Diversity & Inclusion have always been essential to our culture.
Golden Goose is an inclusive employer enabling each one to better express their authentic self, regardless of gender, sexual orientation, ethnicity, disability, or age.
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