Fitness Center Representative

3 weeks ago


Orange Park, Florida, United States Planet Fitness - PageJAX Group Full time
Job Overview

Planet Fitness is seeking a highly motivated and customer-focused Member Services Representative to join our team. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our members, prospective members, and guests.

Key Responsibilities
  • Member Services: Greet members, prospective members, and guests, providing a positive and welcoming experience.
  • Front Desk Operations: Handle all front desk activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
  • Account Management: Assist with updating member accounts and responding to member questions and concerns in a timely and professional manner.
  • Club Maintenance: Assist in maintaining the neatness and cleanliness of the club.
Requirements
  • Customer Service Background: Previous customer service experience is preferred.
  • Basic Computer Proficiency: Basic computer skills are required.
  • Fitness and Health: A passion for fitness and health is essential.
  • Positive Attitude: An upbeat and positive attitude is a must.
  • Punctuality and Reliability: Punctuality and reliability are essential.
Physical Demands
  • Standing and Walking: Continual standing and walking during shift.
  • Talking: Continual talking in person or on the phone during shift.
  • Lifting: Must be able to occasionally lift up to 50 lbs.


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