Customer Service Ambassador

4 weeks ago


Folsom, California, United States Sam's Club Full time
Job Summary
We're seeking a skilled Retail Sales Associate to join our team at Sam's Club. As a member of our staff, you'll play a critical role in providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment. This is a great opportunity to start your career and develop valuable skills in a fast-paced retail environment.

Responsibilities
This role will involve working with customers to understand their needs and provide solutions, processing transactions efficiently, and maintaining a clean and organized store environment. You'll also be responsible for fulfilling club pick-up orders by contacting members when pickup times are delayed, informing them of unavailable products, and offering alternatives when needed.

Requirements
To succeed in this role, you'll need strong communication skills, a positive attitude, and the ability to work independently. Basic math skills and knowledge of cash handling procedures are also essential. A high school diploma or equivalent is required; a bachelor's degree is preferred. Customer service experience is highly valued.

Additional Compensation
We offer additional compensation, including performance incentives and premiums for specific work performed. Additional Compensation Includes Annual Or Quarterly Performance Incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

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