Customer Experience Ambassador
5 days ago
About Carters
Carters is the largest North American apparel retailer exclusively for babies and young children, encompassing Carters, OshKosh Bgosh, Skip*Hop, and Little Planet brands.
We've become an industry leader by providing quality products from our first Original Bodysuit to lasting careers we offer our team. Our close-knit culture since our founding has been maintained through training and development programs that help us all succeed together.
A Carters career doesn't feel like a job; it feels like connections between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different.
What We Offer
We provide a range of benefits and perks that make life better, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more. Our Advance You Program helps you earn a GED or a bachelor's degree tuition-free or learn English as a second language.
Your Responsibilities
You will be the first face of the brand for growing families, welcoming customers with a warm greeting and providing assistance with product styles, features, and benefits. You'll confidently resolve customer issues and balance multiple tasks in a busy retail environment.
Key responsibilities include:
- Welcoming customers with a positive attitude and greeting
- Providing assistance with product styles, features, and benefits
- Confidently resolving customer issues
- Balancing multiple tasks in a fast-paced retail environment
Requirements and Qualifications
We're looking for individuals with a positive mindset, demonstrated customer service skills, effective verbal and written communication skills, and the ability to manage multiple tasks at once.
Benefits and Compensation
Carters offers competitive compensation ranging from $15.50 - $17.75 per hour based on experience and location. Additional benefits include part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and more.
Our Commitment to Diversity and Inclusion
Carters is an Equal Opportunity and Affirmative Action employer. We value diversity and inclusion in our workplace and strive to create a welcoming environment for all employees.
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