Enterprise Mobility Associate

1 week ago


Louisville, Kentucky, United States Enterprise Mobility Inc Full time
About the Job

As a Customer Experience Representative, you will be responsible for delivering outstanding customer experiences, providing personalized support, and exceeding sales targets. Your primary goal will be to build strong relationships with customers and understand their needs to offer tailored solutions.

Responsibilities
  • Meet and greet customers in a professional, friendly, and timely manner
  • Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features, and other services
  • Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options, and other additional equipment
  • Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information


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