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Sales Associate III

2 months ago

Hackensack, New Jersey, United States Tapestry Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate III to join our team at Tapestry, a global house of brands. As a Sales Associate III, you will play a critical role in delivering exceptional customer service and driving sales growth in our luxury retail environment.

Key Responsibilities
  • Customer Service: Provide personalized service to customers, responding to their needs and exceeding their expectations.
  • Sales: Meet or exceed sales targets by building strong relationships with customers, identifying their needs, and making recommendations on our products.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products, including features, benefits, and current offerings.
  • Visual Merchandising: Maintain a visually appealing store environment, including merchandise displays and visual presentations.
  • Operations: Ensure all daily tasks are completed, including maintaining store standards, processing transactions, and replenishing inventory.
Requirements
  • Experience: 1-3 years of previous sales experience, preferably in a luxury retail service environment.
  • Education: High school diploma or equivalent; college degree preferred.
  • Technical: Knowledge of cash register systems, basic computer skills, and ability to use iPad/laptop, Mobile POS, and Internet.
  • Physical: Ability to execute at a fast pace, communicate effectively with customers and team, and maneuver the sales floor, sales shelves, and stock room.
Competencies
  • Drive for Results: Can be counted on to exceed goals successfully.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers.
  • Creativity: Comes up with a lot of new and unique ideas.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization.
  • Learning on the Fly: Learns quickly when facing new problems.
About Tapestry

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration.