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Sales Associate Keyholder

1 month ago

Hackensack, New Jersey, United States Wolford America Full time
Job Overview

The Sales Associate Keyholder role at Wolford America is a critical position that drives sales through a polished professional selling presentation, demonstrating product knowledge, and developing client relationships.

Key Responsibilities:

  • Engage with clients to build sales on the sales floor and achieve monthly sales targets.
  • Provide exceptional customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care.
  • Achieve assigned sales and KPI targets.
  • Daily store business reporting and awareness.
  • Actively develop client relationships adhering to CRM guidelines and outreach.

Operations and Compliance:

  • Execute Visual Merchandise directives, ensuring all products are perfectly displayed, efficiently organized, and accurately priced.
  • Inventory control: Preparation of transfers, receiving merchandise, filling client orders, cycle counts.
  • Participate in regular training and team meetings regarding product knowledge, customer service, promotions, and visual merchandising.
  • Keyholding responsibilities: Maintain cash handling records, daily business reporting, opening and closing procedures, email communication.
  • Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements.
  • Comply with all Wolford standards, including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual, and other corporate guidelines.
  • Safeguard company property and enforce loss prevention standards.

Benefits:

  • Employee discount and bi-annual clothing allowance (subject to local tax requirements).
  • Monthly commission earning potential 3% of individual sales.
  • Health, vision, and dental insurance benefits for qualifying full-time employees.
  • 401K contribution after applicable company waiting period.

At Wolford America, we value our team members and strive to provide a supportive and dynamic work environment.