Field Supervisor

2 days ago


Nashville, Tennessee, United States Aftermath Full time
Job Summary

We are seeking a highly skilled and experienced Field Supervisor to join our team at Aftermath Services. As a Field Supervisor, you will be responsible for leading our biohazard remediation teams in the field, ensuring the successful completion of projects, and providing exceptional customer service to our clients.

Key Responsibilities
  • Lead and supervise biohazard remediation teams in the field
  • Ensure the successful completion of projects, meeting or exceeding client expectations
  • Provide exceptional customer service, communicating effectively with clients and stakeholders
  • Accurately estimate and recommend project scopes, manage cleanups, and handle necessary paperwork
  • Responsible for effectively communicating and selling a tailored scope of work based on a thorough understanding of the client's needs and obtaining sign-off to initiate work
  • Lead on-site customer interactions with empathy and professionalism, providing high-quality service and ensuring customer satisfaction throughout the biohazard remediation process
Requirements
  • Minimum of 2 years of supervisory experience in biohazard remediation, construction, demolition, restoration, or a related field
  • Demonstrated leadership experience, preferably in a technical or field service environment
  • Strong organizational, communication, and problem-solving skills
  • Ability to lift up to 50lbs and handle physically demanding tasks
  • Occasional overnight travel, with accommodation provided by the company
Preferred Qualifications
  • IICRC S540 certification or equivalent in biohazard remediation
  • XActimate experience
  • Proven experience in leading teams in restoration, mitigation, remediation, or construction
  • Customer service experience and military personnel are highly valued
  • Exceptional communication skills and a track record of successful community engagement and outreach
About Aftermath

With over 60 regional offices and over 100 mobile units located across the country, Aftermath Services is the nation's largest biohazard remediation and trauma cleanup company. For over 25 years, Aftermath has provided professional and compassionate services to more than 35,000 families, communities, and businesses after traumatic events.


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