Warehouse Operations Manager

1 week ago


Phoenix, Arizona, United States DSV AS Full time
Job Summary

The Warehouse Operations Manager is responsible for the day-to-day management of the warehouse, ensuring that all operations are running smoothly and efficiently. This includes supervising warehouse staff, coordinating inventory control, and maintaining a high level of customer service.

Key Responsibilities
  • Supervise and coordinate the activities of warehouse staff, including shipping, receiving, and inventory control.
  • Develop and implement strategies to improve warehouse efficiency and productivity.
  • Manage inventory levels, including ordering and receiving supplies, and maintaining accurate records.
  • Ensure that all customer service standards are met, including responding to customer inquiries and resolving issues in a timely manner.
  • Collaborate with other departments, such as sales and marketing, to ensure that customer needs are met.
  • Develop and implement policies and procedures to ensure compliance with company regulations and industry standards.
Requirements
  • Three or more years of experience in a warehouse management or supervisory role.
  • Strong leadership and communication skills, with the ability to motivate and direct staff.
  • Excellent problem-solving and analytical skills, with the ability to make sound decisions.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.
  • Strong knowledge of warehouse operations, including inventory control, shipping, and receiving.
  • Ability to work effectively in a team environment, with a focus on customer satisfaction.
Preferred Qualifications
  • Experience working in the freight forwarding industry.
  • Knowledge of warehouse management systems and software.
  • Ability to speak multiple languages, including English.
Working Conditions

The Warehouse Operations Manager will work in a warehouse environment, with exposure to changing temperatures and occasional noise levels. The position requires standing, walking, and lifting, with the ability to work in a fast-paced environment.



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