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Operations Manager
2 months ago
We are seeking an experienced Operations Manager to lead our Noble Vending Warehouse team. This role is responsible for driving business operations, ensuring safety, and developing a high-performing team.
Key Responsibilities:- Develop and Execute Business Plans: Create and implement daily, monthly, quarterly, and yearly goals for controlling expenses and inventory.
- Quality Assurance: Develop and implement quality assurance policies, standards, and procedures to ensure excellence in our operations.
- Strategic Planning: Coordinate with Leadership to develop and implement strategic plans to drive daily operations and achieve business objectives.
- Team Management: Partner with leadership on key initiatives to ensure financial and operational goals are met, and manage operations roster to ensure accurate budgeting for labor.
- Customer Service: Ensure Team Members deliver excellent customer service and maintain a positive customer experience.
- Training and Development: Ensure all Team Members are well-trained and fulfill their duties and responsibilities.
- Compliance: Partner with support areas to further business goals and ensure compliance with applicable policies, procedures, and regulations.
- Inventory Management: Maintain accurate inventory of all equipment and ensure equipment is operational or repaired efficiently.
- Team Building: Build a high-performing team and create a culture of safety.
- Delivery and Logistics: Fulfill orders for customer delivery by safely operating a vehicle to collect, transport, and/or deliver vending machine items and other materials.
- Warehouse Operations: Load and unload merchandise containers from trailers and straight trucks, ensuring safety at all times.
- Merchandise Management: Assist with unloading and stocking of merchandise into vending machines, minimizing damage to items.
- Equipment Operation: Operate hydraulic lift and/or pallet jack to move merchandise containers.
- Product Preparation: Shrink wrap products to pallets, stage completed pallets in designated areas, and ensure orders are accurate.
- Consolidation and Restocking: Consolidate and re-stock product, and organize and file office, delivery, and inventory paperwork.
- Warehouse Maintenance: Clean and organize warehouse, stock merchandise as needed, and safeguard company property and report any incidents of theft or misappropriation.
- Vehicle Maintenance: Perform daily vehicle maintenance checks, meet productivity requirements, and ensure daily work requirements are met.
- Safety and Compliance: Responsible for following and ensuring all safety rules are complied with and appropriate safety equipment is used, maintain workstation in an organized and safe manner, and count inventory and order items on a week-to-week basis.
- Financial Management: Gain a sound understanding of Noble Vending finance and reporting software, follow cash handling procedures, and responsible for performance management, staffing, compensation, and development of Team Members.
- Education: High School education or equivalent.
- Experience: 5 years' supervisory experience in a logistics environment.
- Driving Experience: Must have a minimum of 2 – 3 years intercity driving experience driving a 9-speed automatic transmission, full-size enclosed cargo van.
- Warehouse Experience: Warehouse experience is helpful but not required.
- Certifications: A valid forklift certification required. Minimum Walk behind training certificate required.
- Language: Ability to speak and read English proficiently.
- Age: Must be at least 21 years of age or older.
- License: Valid drivers' license and clean MVR.
- Background Check: Ability to pass a background check and drug screen, where applicable for position.
- Medical Plans: 5 Medical Plans
- Health Reimbursement Account: Employer Funded Health Reimbursement Account (HRA)
- Dental Plans: 3 Dental Plans
- Vision Plan: Vision Plan
- 401K: 401K (Immediate participation upon hire)
- Life Insurance: Employer Paid Life Insurance
- Employee Assistance Program: Employee Assistance Program (EAP)
- Paid Time Off: Paid Time Off; Sick and Vacation
- Paid Holidays: Paid Holidays
Thrive Services Group is an equal opportunity employer. We celebrate creative, diverse thoughts and minds, backgrounds, and experiences, and we are building an environment where our employees can not only grow, but thrive.