Front Desk Professional

3 days ago


Bismarck, North Dakota, United States Wingate Inn Bismarck, ND Full time
About the Job

Estimated Salary: $45,000 - $65,000 per year

We are currently seeking a highly motivated and organized Front Desk Agent to join our team at Wingate Inn Bismarck, ND. As a Front Desk Agent, you will play a vital role in providing exceptional customer service, handling reservations, and managing hotel operations.

Key Responsibilities:

  • Register guests, process payments, and manage cash and credit transactions.
  • Handle guest inquiries, resolve issues, and provide recommendations.
  • Maintain accurate records, issue keys, and control access to safety deposit boxes.
  • Participate in sales efforts, promote rooms, and enhance guest experiences.
  • Work collaboratively with colleagues to achieve team goals and objectives.

Requirements:

  • High school diploma or equivalent required; degree in Hospitality or related field preferred.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Previous experience in customer-facing roles, preferably in hospitality.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

What We Offer:

  • Competitive salary range: $45,000 - $65,000 per year.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) plan with company match.
  • Employee assistance program (EAP).
  • Opportunities for career growth and professional development.


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