Front Desk Team Member
6 days ago
Job Title: Front Desk Team Member
About the Role:
We are seeking a highly motivated and customer-focused individual to join our front desk team at Hotel Equities. As a Front Desk Team Member, you will be responsible for providing exceptional service to our guests, handling room assignments, and resolving any issues that may arise during their stay.
Key Responsibilities:
- Greet and welcome guests upon arrival, ensuring a warm and friendly welcome to our hotel
- Register guests into the computer, verifying reservation details and processing payments in a timely manner
- Respond to guest inquiries and resolve any issues or concerns promptly and professionally
- Issue keys to guests and control access to safety deposit boxes
- Perform check-ins, check-outs, and handle all related paperwork accurately and efficiently
Requirements:
- High School diploma or equivalent required
- Previous experience in customer-facing roles, preferably in the hospitality industry
- Excellent communication and interpersonal skills
- Ability to work well under pressure and multitask
- Basic computer skills and familiarity with hotel software systems
What We Offer:
- A competitive salary of $45,000 per annum, commensurate with experience
- A comprehensive benefits package, including medical, dental, and vision insurance
- Opportunities for career growth and professional development
- A fun and dynamic work environment with a passionate team
- Reduced room rates throughout the portfolio and other perks
Location: Bismarck, North Dakota
Language: English (primary language)
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