Medical Office Coordinator
4 weeks ago
Forefront Dermatology is seeking a highly organized and detail-oriented Patient Service Representative to join our team in Los Gatos, CA. As a key member of our front office staff, you will play a vital role in ensuring the smooth operation of our clinic.
Responsibilities- Manage patient check-in and registration processes
- Update patient personal and insurance information in our electronic health record system
- Handle multi-line phone system and respond to patient inquiries
- Maintain accurate and up-to-date medical records and files
- Collect co-pays and cash payments from patients
- Perform opening and closing clinic duties, including tidying the waiting area and reception counter
- Check schedules for added, canceled, and no-show appointments
- Schedule follow-up appointments as needed
- Respond to designated tasks in the electronic health record
- Order office supplies and manage inventory
- Distribute mail and prepare for next day's scheduled appointments
- High school diploma or equivalent required
- 1-2 years of recent medical office experience or similar capacity preferred
- Proficient in basic computer functions and ability to learn new software quickly
- Excellent customer service, communication, and organizational skills
- Ability to operate standard office equipment and type a minimum of 40 wpm
- Attention to detail and ability to multi-task, prioritize, and work well in a team
- Professional appearance and manner at all times
- Compassionate and caring demeanor when interacting with patients and colleagues
- Ability to maintain confidentiality of patient information
- Competitive hourly rate: $23-25
- Access to health, dental, and vision insurance
- Health Savings Account with $500 matching contribution
- Eligible for PTO and Holiday pay
- Company-paid life insurance and long-term disability (full-time only)
- Access to voluntary short-term disability insurance (full-time only)
- Additional life insurance options
- Accident and Critical Illness Insurance, Hospital Indemnity, and Cancer Guardian
- 401K with employer contribution and profit sharing
- Employee discounts and more
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