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Healthcare Provider Relations Coordinator
2 months ago
Provider Relations – Network Development Specialist
Remote or Hybrid
Imagine a workplace that fosters creativity, innovation, and inspiration. Our team members excel by assisting healthcare payers in managing care costs, enhancing competitiveness, and driving positive change. Join a well-established organization with over 40 years of experience in delivering tailored healthcare cost management solutions that meet our clients' unique needs.
We are committed to diversity, inclusion, and belonging, which are integral to our company culture. We aim to cultivate an environment that promotes mutual respect and collaboration, allowing every talented individual to contribute and perform at their best. At MultiPlan, we provide a platform for bright minds to shine.
As a Network Development Specialist within our Government Programs network development team, you will play a crucial role. This full-time (40 hours per week) remote/hybrid position requires travel within a designated geographic service area. You will engage with healthcare provider offices, educating them about MultiPlan's programs and offerings. This role involves significant travel, potentially requiring overnight stays, and necessitates a valid Driver's License. Expect up to 70% travel within your service area, primarily for frequent provider meetings, often with little advance notice.
MultiPlan stands as an industry leader, dedicated to its workforce. Since our founding in 1980, we have become the most comprehensive provider of healthcare cost management solutions, partnering with approximately 1,000,000 healthcare providers and serving an estimated 68 million consumers through our network products. Each year, we successfully reduce 40 million claims through our network and non-network solutions.
Key Responsibilities:
- Engage with healthcare provider office staff to provide education on MultiPlan's programs and products.
- Develop and maintain professional relationships with contracted providers and their administrative teams.
- Distribute educational materials to healthcare provider office staff.
- Address and resolve provider inquiries and concerns in accordance with established guidelines.
- Coordinate educational meetings for providers, both in-person and virtually, as necessary.
- Act as an internal resource for resolving network issues arising from customer service inquiries.
- Track and report on the number and types of provider visits weekly.
- Guide providers, clients, and members on processes as required.
- Consistently meet quality, customer service, productivity, and service level performance standards.
