Regional Operations Director

2 weeks ago


Los Angeles, California, United States Turtle and Hughes Full time
About the Role

We are seeking a highly skilled and experienced Regional Operations Director to join our team at Turtle and Hughes. As a key member of our leadership team, you will be responsible for managing the day-to-day activities of our branches in the Southern California area, including Los Angeles, Huntington Beach, and Ontario.

Your primary focus will be on evaluating current and proposed systems and procedures, recommending changes when necessary, and assisting in the implementation of new processes. You will also lead and direct the workflow of others, develop and implement business plans to achieve service and financial goals, and manage all resources to drive desired results.

The ideal candidate will have a minimum of 5 years of experience in sales, operations, warehousing, or finance, with a strong background in Lean Six Sigma and process excellence. You will also have knowledge of wholesale distribution industry and competitors in assigned territories, as well as supply chain management principles.

Key Responsibilities
  • Design and implement programs to maximize net profit and return on sales.
  • Initiate new and/or improve existing productivity performance metrics.
  • Monitor customer service levels and improve service as needed.
  • Monitor inventory levels and continuously reduce obsolete and overstocked material.
  • Oversee preparation of branch-related budgets and monitor monthly expenses.
  • Manage a large number of operations and support staff.
  • Monitor activities to ensure compliance with organizational policies and procedures.
  • Monitor competitive conditions in the territory and recommend necessary changes.
  • Develop and implement strategic plans to ensure long-term market share and growth.
  • Audit and standardize system processes and procedures and ensure adherence to corporate expectations.
  • Ensure HR processes, including performance reviews, new hires, disciplines, and terminations, adhere to and follow corporate protocol.
  • Streamline administrative functions.
  • Lead continuous improvement efforts.
  • Oversee fiscal accountability and monthly/year-end closings.
  • Manage operational reports.
  • Oversee all branch personnel (admin/sales).
  • Training and development of branch personnel.
  • Oversee branch checking and petty cash.
  • Submit branch payroll accurately and timely.
  • Oversee credit card, cash, and COD account reconciliation.
  • Troubleshoot and problem-solve.
  • Maintain all corporate record retention requirements.
What We Offer

We offer a competitive benefits package, including:

  • 401(k) plan.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Paid holidays.
  • Vacation and sick days.
  • Employee-negotiated discounts.
About Us

Turtle and Hughes is a fourth-generation, family-owned, and three-generation women-owned business, and one of the nation's largest independent electrical and industrial distributors. We are a significant force in the engineering and procurement of power distribution, automation, lighting, and energy projects, offering integrated services for the industrial and construction markets. Our Electrical Distribution division operates 14 branches spanning from coast to coast.



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