Certified Medical Assistant

6 days ago

Greensboro, North Carolina, United States Cone Health Employee Health & Wellness Full time

Job Summary

The Certified Medical Assistant provides team-based patient care as directed by the Physician. They provide support to nursing, lab, clerical, and Physician staff in order to facilitate positive patient outcomes. Clinical knowledge and skills relate to newborn, pediatric, adolescent, adult, and geriatric populations.

Responsibilities

  • Provides direct patient care as delegated by the MD and according to standard plans of care appropriate to the patient's condition, needs, and/or age and under the supervision of the MD/APP.
  • Assists in collection of data including biological, psychological, social, and cultural factors.
  • Enters data, such as vital signs and implements the plan of care as directed by the MD/APP.
  • During patient office visit, implements protocols/standing orders based on patient complaint or reason for visit.
  • Takes verbal orders from the provider and documents them appropriately.
  • Performs 12-lead EKGs, select respiratory care procedures and other assigned patient care for which adequate training has been provided and for which competencies have been demonstrated.
  • Instructs patient in collection of samples and tests.

Additional Responsibilities

  • Under the direction of supervising physicians, may administer oral and parenteral medications (except for IV) including immunizations, controlled substances, therapeutic injections, skin tests and treatments, and other treatment modalities according to specified policies and procedures and medical assisting standards.
  • Documents all administrations accurately and in a timely manner.
  • Completes prior authorizations for medications as needed and communicates physician prescriptions to pharmacies by phone and fax as needed.
  • Huddles with the provider and care team members prior to clinic to complete pre-visit preparation.
  • Initiates and reinforces patient teaching from plan determined by the MD/APP, including the discharge summary/AVS.
  • Assists with scheduling patient appointments, tests, admissions and follow-through with physician orders.
  • Obtains all appropriate prior authorization or pre-certification for patients.
  • Utilizes websites or payer hotlines to verify if an authorization is required for any service.
  • Carries out referral orders to other specialty offices, performing required documentation and coordination.
  • Coordinates tests with schedulers, pre-certification staff, and patients and their families.

Operational Responsibilities

  • Oversees appointment bookings, ensuring preferences are given to patients in emergency situations.
  • Maintains timely flow of patients.
  • Provides accurate, complete, and timely documentation of all medical assistant procedures in the medical record.
  • Assists with the preparation of equipment, exam rooms, and laundry.
  • Restocking examination areas as necessary.
  • Cleaning rooms weekly.
  • Demonstrates through knowledge and practice, principles of infection control and universal precautions, adherence to OSHA standards, JCAHO standards and Hazardous Material guidelines.

Qualifications

  • High School Diploma or equivalent, Required
  • Diploma/Certificate in Medical Assistant Program preferred.
  • 2, Healthcare - Certified Medical Assistant (CMA), Preferred
  • Preferred: Physician Office Experience
  • Required:
    • BLS (CPR)-American Red Cross or AHA Healthcare Provider
    • Current and active certification as a medical assistant by one of the following: American Allied Health (AAH), American Association of Medical Assistants (AAMA), American Medical Certification Association (AMCA), American Medical Technologists (AMT), National Center for Competency Testing (NCCT), National Healthcareer Association (NHA), American Registry of Medical Assistants (RMA), National Healthcare Worker's Association (NHCWA), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA).

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