Certified Medical Support Specialist

2 months ago


Greensboro, North Carolina, United States St. Claire Regional Medical Center Full time

The Clinical Healthcare Assistant at St. Claire Regional Medical Center performs critical and administrative tasks necessary for patient care and clinic operations.

Key Responsibilities:

  • Executes point-of-care skills such as phlebotomy, specimen preparation, and in-clinic lab testing to ensure accurate and timely results.
  • Performs clinical procedures as permitted by certification and assigned tasks to maintain high-quality patient care.
  • Administers medications accurately and completely, adhering to established protocols and regulations.
  • Transcribes orders accurately and efficiently, ensuring seamless communication between healthcare teams.
  • Provides patient and family education on medical procedures, treatments, and self-care techniques.
  • Participates in the clinic patient registration and check-out process, scheduling outpatient diagnostic testing and obtaining pre-authorizations and precertifications as needed.
  • Maintains and communicates accurate provider schedules and patient appointments, ensuring seamless coordination of care.
  • Maintains accurate and up-to-date medical records and documentation, adhering to established standards and regulations.
  • Responds to medication refill requests and electronic medical record (EMR) workload messages in a timely manner, including medication pre-authorization processes as deemed necessary.

Education and Experience:

  • Graduate from a Medical Assisting program.
  • Previous nursing or clinical experience in a physician's office practice is preferred.

Licensure and Certification:

  • Certification in Medical Assisting is required.


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