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Certified Medical Support Specialist
2 months ago
The Clinical Healthcare Assistant at St. Claire Regional Medical Center performs critical and administrative tasks necessary for patient care and clinic operations.
Key Responsibilities:
- Executes point-of-care skills such as phlebotomy, specimen preparation, and in-clinic lab testing to ensure accurate and timely results.
- Performs clinical procedures as permitted by certification and assigned tasks to maintain high-quality patient care.
- Administers medications accurately and completely, adhering to established protocols and regulations.
- Transcribes orders accurately and efficiently, ensuring seamless communication between healthcare teams.
- Provides patient and family education on medical procedures, treatments, and self-care techniques.
- Participates in the clinic patient registration and check-out process, scheduling outpatient diagnostic testing and obtaining pre-authorizations and precertifications as needed.
- Maintains and communicates accurate provider schedules and patient appointments, ensuring seamless coordination of care.
- Maintains accurate and up-to-date medical records and documentation, adhering to established standards and regulations.
- Responds to medication refill requests and electronic medical record (EMR) workload messages in a timely manner, including medication pre-authorization processes as deemed necessary.
Education and Experience:
- Graduate from a Medical Assisting program.
- Previous nursing or clinical experience in a physician's office practice is preferred.
Licensure and Certification:
- Certification in Medical Assisting is required.
