Clinical Call Center Nurse

2 weeks ago


Columbus, Ohio, United States Ohio State University Wexner Medical Center Full time
Job Summary

The Ohio State University Wexner Medical Center is seeking a skilled Clinical Call Center Nurse to join our team. As a key member of our clinical call center, you will be responsible for managing calls from patients, caregivers, and others to assess and manage both symptom and non-symptom related calls for established patients.

Key Responsibilities
  • Complete initial call assessments and triage calls based on established algorithms
  • Document assessments and management of calls in the electronic medical record
  • Follow up and assist in resolving post-discharge or post-procedure calls that require additional intervention
  • Support calls to the Cancer Bridge Line, a cancer information service for employees of contracted business organizations
Requirements

To be successful in this role, you will need:

  • Bachelor's Degree in Nursing
  • Minimum of 3-5 years oncology experience, preferably in an outpatient setting
  • Basic PC and keyboard skills
  • Oncology Nursing Certification (OCN) preferred
About Us

The Ohio State University Wexner Medical Center is a world-renowned academic medical center dedicated to providing exceptional patient care, advancing medical research, and educating the next generation of healthcare professionals.



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