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Department Manager

2 months ago

Tulsa, Oklahoma, United States Fendi S.r.l Full time

Job Title: Department Manager - Men's Fashion

Job Summary:

Fendi S.r.l is seeking a highly skilled Department Manager to lead our Men's Fashion department. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a high level of visual merchandising standards.

Main Responsibilities:

  • Category Sales Management and Business Development:
    • Develop and implement strategies to drive sales growth and improve category performance
    • Monitor and analyze sales data to identify trends and areas for improvement
    • Collaborate with cross-functional teams to achieve business objectives
  • Client Management:
    • Build and maintain strong relationships with clients to drive sales and customer satisfaction
    • Develop and implement clienteling strategies to improve customer engagement and loyalty
    • Monitor and analyze customer feedback to identify areas for improvement
  • Operations and Visual Merchandising:
    • Oversee the daily operations of the Men's Fashion department, including inventory management and visual merchandising
    • Ensure that merchandise is properly managed, displayed, and maintained
    • Monitor and analyze sales data to identify trends and areas for improvement
  • Team Management and Development:
    • Lead and develop a high-performing team of sales associates and department managers
    • Provide coaching and training to team members to improve sales skills and customer service
    • Monitor and analyze team performance to identify areas for improvement

Requirements:

  • 5 years' experience in a senior client advisor or department supervisor role in fashion/luxury sales
  • Bachelor's degree or equivalent
  • Fluent in Spanish and English, with another foreign language an advantage
  • Strong selling and communication skills
  • Excellent relationships skills, self-reliant, approachable, and patient
  • Confidence, organizational skills, professionalism
  • Client focus with great business acumen
  • Administration and financial skills
  • Computer skills and retail management system knowledge
  • Goal-oriented approach, multitasking
  • Strong knowledge and/or interest in the fashion/luxury industry