Family Advocate

19 hours ago

Tulsa, Oklahoma, United States Tulsa Health Department Full time
Job Title: Family Advocate

Join the Tulsa Health Department in a rewarding role as a Family Advocate, where you will play a vital part in advancing the goals of the Birth through Eight Strategy for Tulsa (BEST) and realizing the potential of the strategy for children and families.

About the Role:

The Family Advocate will provide personalized, ongoing support to connect families to desired programs and services, and to share information about how families can support their young child's brain development. This role will impact thousands of children across the county and country, as other communities draw from and replicate the model.

Key Responsibilities:
  • Create a trusting, comfortable, and inclusive environment that fosters partnership and continual engagement with expectant mothers, parents, and other caregivers from all backgrounds.
  • Triage community referrals and Medicaid/Medicare recipients by connecting them to appropriate home visitation programs, social workers, case managers, and/or other social and health-related community agencies based on client needs and program eligibility criteria.
  • Promote and ensure smooth connections, based on the desires and needs of expectant mothers, parents, and caregivers, to home visitation and other programs that serve maternal and early childhood populations.
  • Educate expectant mothers, parents, and caregivers about prenatal and postpartum supports, early childhood brain development, as well as strategies, programs, and services to support a young child's development.
  • Refer low-income expectant mothers, parents, and caregivers, and children in Tulsa County to medical, education, and social service providers.
  • Support management of community partner relationships by coordinating referrals to outreach programs and identifying new opportunities to partner.
  • Attend regular peer group meetings for networking and information sharing for optimal care management and navigation.
  • Keep current with community resources, relevant training related to early childhood development, protective factors, collective impact, cultural awareness, health-related social needs, etc.
  • Serve as a liaison to a variety of community agencies and networks.
  • Assist and collaborate with the Program Coordinator, Evaluator, and other pertinent staff in regards to evaluation and procedures for home visitation and referral linkage.
  • Coordinate and collaborate with Tulsa Health Department Navigators.
  • Maintain complete and accurate documentation of all activities and reports through computerized entry in accordance with program standards, guidelines, and THD requirements.
  • Attend required training in support of duties and responsibilities of this position.
Requirements:
  • High school diploma required. Associates Degree preferred.
  • Previous experience with low-income families, home visitation programs, engaging culturally diverse families with young children in health and social services, and/or working with early childhood programs, is preferred.
  • Knowledge of community/county best practices related to Early Childhood and home visitation.
  • Knowledge of community resources and services.
  • Ability to practice cultural humility.
  • Excellent interpersonal communication skills in order to communicate effectively with peers and to maintain productive working relationships with agency partners.
  • Ability to prepare reports and communicate program goals and activities effectively both orally and in writing.
  • Skill in operating a personal computer and smart phone applications.
  • Bilingual (English/Spanish/Burmese) preferred.
Benefits:

The Tulsa Health Department offers a comprehensive benefits package to full-time employees, including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, and paid time off. Part-time employees who work an average of 20 hours per week over the course of a year, receive benefits on a pro-rated basis.

We offer a competitive salary, paid holidays, paid time off, extended sick leave, health insurance, dental insurance, vision insurance, group life insurance, and supplemental life insurance, among other benefits.

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