Customer Service Associate

4 days ago


Whiteland, Indiana, United States NFI Full time
NFI
Job Summary

As a Customer Service Representative at NFI, you will be responsible for driving commercial vehicles to transport goods safely and efficiently. You will also assist customers by addressing inquiries and resolving issues promptly, manage customer accounts, and ensure satisfaction through effective communication. Additionally, you will inspect and maintain vehicles to ensure compliance with safety regulations, coordinate logistics and delivery schedules to optimize routes, and provide exceptional service and support to enhance customer experience.

Key Responsibilities
  • Drive commercial vehicles to transport goods safely and efficiently
  • Assist customers by addressing inquiries and resolving issues promptly
  • Manage customer accounts and ensure satisfaction through effective communication
  • Inspect and maintain vehicles to ensure compliance with safety regulations
  • Coordinate logistics and delivery schedules to optimize routes
  • Provide exceptional service and support to enhance customer experience
Requirements

To be successful in this role, you will need to have excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team. You will also need to be able to lift up to 50 pounds and stand for long periods of time.



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