Patient Service Representative

1 week ago


Whiteland, Indiana, United States UnitedHealth Group Full time
About the Role

We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at UnitedHealth Group. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our medical office, providing exceptional patient care and support to our patients and their families.

Key Responsibilities
  • Scheduling patient appointments and managing patient flow
  • Assisting with patient check-in and check-out processes
  • Verifying patient insurance information and obtaining necessary authorizations
  • Maintaining accurate and up-to-date patient records
  • Providing excellent customer service and communication with patients, families, and healthcare providers
What We Offer

As a Patient Service Representative at UnitedHealth Group, you will have the opportunity to work in a dynamic and supportive environment, with a team of dedicated professionals who are passionate about delivering high-quality patient care. We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) savings plan and education reimbursement program.

Requirements
  • High school diploma or equivalent required
  • 1+ years of experience in a medical office setting, preferably in a front office role
  • Intermediate level of proficiency with Microsoft Office, including Word, Excel, and Outlook
Preferred Qualifications
  • Experience working in an electronic medical records (EMR) system
  • Knowledge of medical insurance, including Medicaid, Medicare, and Medicare Advantage Plans
About UnitedHealth Group

UnitedHealth Group is a global organization that delivers care, aided by technology to help millions of people live healthier lives. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.

We are an equal employment opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.



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