Nursing Operations Manager
2 months ago
Position: Assistant Director of Nursing
Salary: Negotiable
Role Summary:
The Assistant Director of Nursing (ADON) is responsible for managing and directing all facets of patient care for home care clients on a daily basis. The ADON will guarantee the provision of high-quality patient care through professional assessment, intervention, evaluation, and supervision of the entire patient care team, in collaboration with the Director of Nursing.
Reporting To: Director of Nursing, Compliance Officer
Qualifications Required:
- A minimum of 3 years of nursing experience, preferably in hospice care.
- Prior management experience is essential.
- Possession of a current and unrestricted nursing license; LPN or RN (RN preferred).
- Ability to work effectively within an interdisciplinary team environment as well as independently.
- Demonstrated capability to assist and respond to the needs of terminally ill patients.
- Strong communication skills, both written and verbal.
- Flexibility in work schedule is required.
Key Responsibilities:
- Ensure that all clinical services align with hospice care standards and comply with established policies and procedures.
- Coordinate and supervise the overall delivery of home care services for hospice patients and their families.
- Maintain clinical records in accordance with state, federal, and agency regulations.
- Assist in the admission process and serve as the primary clinical contact for the Clinical Administrative Assistant.
- Provide clinical expertise and support to team members as needed.
- Facilitate documentation for patient certification, re-certification, and discharge processes within the EMR system.
- Conduct routine visits to support ongoing patient care needs, including admissions and follow-ups.
- Perform information visits and gather patient data for evaluating new admissions, completing necessary consents and legal documents.
- Assist in administrative support for coordinating on-call nursing schedules.
- Provide written evaluations of staff performance as necessary.
- Monitor and adjust caseloads for clinical staff and oversee weekly visit schedules in collaboration with the Director of Nursing.
- Facilitate healthcare and national recognition initiatives for patients as directed by the Director of Nursing.
- Support volunteer activities as needed.
- Manage all DME-related activities and patient coordination.
- Update and maintain physician and facility profiles within the EMR database.
- Assist in the orientation and training of AIDEs and LPNs, and support RN onboarding in conjunction with the Director of Nursing.
- Coordinate support from each IDG member as appropriate.
- Manage IDG compliance documentation, including sign-in logs and educational materials.
- Ensure adherence to policies and procedures.
- Facilitate effective communication among staff, patients, and families.
- Maintain ethical standards in business and clinical practices.
- Track and document incidents for review by the Director of Nursing.
- Ensure compliance with federal and state regulatory agencies and other certifying bodies.
- Report grievances and complaints from patients or families to the appropriate personnel.
- Document all allegations of patient abuse or misappropriation of property.
- Report accidents and incidents, responding appropriately to emergencies.
- Ensure the safety needs of patients are met.
- Assist in marketing the hospice as a community resource.
- Act as the primary contact for ALFs, PCHs, and LTACs, maintaining relationships through regular visits.
- Perform additional duties as assigned by the Director of Nursing and Compliance Officer.
Physical Requirements:
The physical demands of this position require the employee to regularly sit, use hands for various tasks, reach with arms, and communicate effectively. Occasional standing, walking, climbing, and balancing may be necessary, along with the ability to lift and move up to 50 pounds. Specific vision abilities required include close vision, distance vision, and depth perception.
Mental Requirements:
The role requires the ability to work independently, exhibit flexibility, and possess strong interpersonal skills. The employee must manage mental and emotional stress effectively and demonstrate emotional stability.
Working Conditions:
Employees must be able to tolerate exposure to various elements, including odors and bodily fluids, as well as adverse environmental conditions.
Transportation:
A valid driver's license, auto liability insurance, and reliable transportation are required.
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