General Manager, Market Operations

19 hours ago


Auburn, Alabama, United States Flexcar Full time
Job Overview

Flexcar is seeking a highly skilled General Manager, Market Operations to lead our market operations team. As a key member of our leadership team, you will be responsible for overseeing all aspects of market operations, including vehicle inventory control, logistics, member experience, and site operations.

Key Responsibilities:

  • Fiscal management of market operations, including P&L management and cost control.
  • Ownership of site operations metrics, including inventory management, service levels, and customer satisfaction.
  • Leadership of cross-functional teams to drive site efficiency and cost-effectiveness.
  • Development and implementation of business cases to justify site expenses and services.
  • Prioritization of business needs and ability to adapt to changing demands.
  • Building relationships with vendors to drive costs down and improve turnaround times.
  • Pilot and ownership of new initiatives, providing constructive feedback to leadership.
  • Analysis and review of site metrics, creating action plans to bridge gaps.
  • Regular feedback to managers and front-line team members, both positive and developmental.

Requirements:

  • 7-10 years of operations management experience, preferably in vehicle operations/service.
  • Bachelor's degree in Operations Management or similar field preferred but not required.
  • Understanding of 6S and Gemba methodology.
  • Basic EH&S practices and ability to drive/implement them in a site.
  • Ability to communicate clearly and concisely in a high-visibility role to all levels of leadership.
  • Experience working with cross-functional teams to drive site efficiency and cost-effectiveness.
  • Prior P&L ownership experience preferred.
  • Ability to cover all hours of the business, including evenings, nights, weekends, and some holidays.
  • Willingness to work outdoors (weather and other conditions vary).
  • Ability to carry tools and equipment (up to 50 lbs.).
  • Travel to all locations within market as business needs dictate.

What We Offer:

  • We've got your back – Your leadership team will work hard to make sure you are supported in your role.
  • Be an Influencer (selfies not required) – You will have a chance to influence and drive meaningful change within the organization.
  • Have your cake and eat it too – Watch the processes you build be put to work in the field and drive results.
  • It's like a box of chocolates – Each day brings something new and exciting.

Benefits:

  • 10 PTO days annually with the potential to increase up to 20 PTO days annually.
  • 6 paid company holidays and 3 floating holidays you choose.
  • 401(k) with company match from day one of hire.
  • Up to 12 weeks of paid family leave.
  • Discounted employee rate on Flexcar products.

About Us:

We are fiercely disrupting the concept of automobile ownership. Flexcar is on a mission to replace car ownership for the majority of car owners. Currently operational in 4 markets and continuing to grow, our goal is to offer a flexible alternative to car ownership that puts our members in the driver seat of their budget and their vehicle. Flexcar covers all maintenance costs, insurance costs, registration costs, and more, to provide an ownership alternative that is simple and seamless for our members. Flexcar empowers all walks of life the flexibility to have a car of their own without the hassles of traditional car ownership. Convenient and affordable, Flexcar is here to disrupt a 90 billion dollar industry by providing customers an alternative to car-sharing, leases, ownership, and car rentals.

Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.


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