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Warranty Support Associate

2 months ago

Meridian, Idaho, United States Bish's RV, Inc. Full time
Key Responsibilities:
  • Manage and update warranty claims documentation efficiently.
  • Confirm unit details, warranty periods, and information provided by technicians to facilitate seamless warranty claim processing.
  • Perform data entry tasks, including inputting authorizations and supplementary information required for warranty repairs.
  • Organize and upload documents and images into our Service system for easy access.
  • Collaborate effectively with our centralized warranty team and leadership, as well as with dealership service, parts, sales, and store management.
Qualifications:
  • Exceptional verbal and written communication abilities.
  • Comfortable with phone communication and using Microsoft Teams.
  • Ability to work autonomously as well as part of a team.
  • Proficient computer skills with a focus on data entry.
  • Strong familiarity with Microsoft Word and Excel.
  • Capacity to thrive in a dynamic, fast-paced environment.
  • Positive attitude and professional demeanor.
  • High School Diploma or GED required.
  • Valid driver's license with a satisfactory driving record.
  • Willingness to undergo a background check and drug screening.
  • Exhibit behaviors aligned with the Company's Vision, Mission, and Values in all interactions with customers and colleagues.
About Us:

Bish's RV is a prominent family-owned RV dealership dedicated to delivering exceptional products and services that surpass customer expectations. We strive to create an environment where customers can enjoy a positive experience as part of our family business.

Our organization is currently experiencing significant growth, with further expansion on the horizon. We offer outstanding opportunities for career advancement and are committed to supporting each employee's success.

We seek high achievers who set ambitious goals for themselves and are prepared to invest the necessary effort to reach them. Our company fosters a goal-oriented culture, distinguishing ourselves by being "Different with a Purpose." Our core values emphasize being Genuine, Having Fun, and Being Driven by Results.

Benefits:
  • Comprehensive benefits package, including medical, vision, dental, and other supplemental coverages.
  • 401K plan with a 5% company match.
  • Employee discounts available.
  • Company-sponsored life insurance.
  • Gym membership reimbursement.
  • Opportunities for career advancement.
  • Annual Incentive Trip for Top Performers.
  • RV Borrowing Program.
  • Supportive Team Culture.
We are an equal opportunity employer and do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Bish's RV is proud to honor our military service members, veterans, and their families by being a military-friendly workplace. Many positions within our organization are transferable from previous military roles.