Catering Operations Manager

4 weeks ago


Lewisburg, Kentucky, United States Chartwells HE Full time
Job Summary

We are seeking an experienced and skilled Assistant Director of Catering Services to join our team at Chartwells HE. As a key member of our catering team, you will be responsible for managing the day-to-day operations of our catering department, including training new associates, overseeing event set-ups, and directing temporary personnel.

Key Responsibilities:
  • Supervise all catering events to ensure proper client service and event execution.
  • Collaborate with the Chef to create menus and oversee event logistics, quality improvement, sanitation, and facility-related activities.
  • Train catering associates in service techniques, menu presentation, and customer service to ensure exceptional guest experiences.
  • Monitor and track labor and food costs for each event to maintain profitability.
  • Communicate effectively with management, clients, customers, and associates to maintain excellent client relationships.
  • Perform other duties as assigned to support the success of our catering team.
Qualifications:
  • 2 years of food service experience, including 1 year at the management level.
  • Experience in restaurants, hotels, corporate dining, education, military, healthcare, and/or related food service operations.
  • Catering experience is required, with a focus on quality, production, sanitation, food cost controls, and presentation.
  • Financial, budgetary, accounting, and computational skills to manage event budgets and costs.
  • Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and the internet.
  • ServSafe Certification to ensure food safety and handling practices.
Benefits:
  • Opportunities for training and development to enhance your skills and career growth.
  • Retirement plan and associate shopping program to support your financial well-being.
  • Health and wellness programs, including medical, dental, and vision coverage.
  • Discount marketplace and identity theft protection to safeguard your personal information.
  • Pet insurance and voluntary benefits, including critical illness insurance, accident insurance, hospital indemnity insurance, legal services, and choice auto and home program.


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