Residential Dining Services Director II

1 month ago


Lewisburg, Kentucky, United States Chartwells HE Full time

Location: Bucknell University

Chartwells Higher Education is redefining the on-campus dining experience by investing in innovative, food-centric social spaces that foster meaningful relationships and interactions. We are seeking a dynamic leader to join our team as a Residential Dining Services Director.

Job Summary

The Residential Dining Services Director is a key leadership position responsible for the successful operation of the Residential Dining Services at Bucknell University. This individual will ensure exceptional client and customer service while managing foodservice-related activities, including quality improvement, sanitation, and infection control.

Key Responsibilities:

  • Manage a team of salaried managers and hourly associates in the Food Service Department
  • Oversee the overall direction, coordination, and evaluation of the account
  • Interview, hire, and train associates; plan, assign, and direct work; appraise performance; reward and discipline associates; address complaints and resolve problems
  • Prepare and manage annual budget
  • Utilize company systems for completion of required daily/weekly/monthly reports
  • Oversee and participate in the preparation and service of food and beverage items in adherence to company food standards
  • Other duties as assigned

Preferred Qualifications:

  • B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience
  • Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge and control
  • Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
  • Previous P&L accountability or contract-managed service experience is desirable
  • Strong supervisory, leadership, management, and coaching skills
  • Strong communication skills, both written and verbal
  • Ability to communicate on various levels to include management, client, customer, and associate levels
  • Excellent financial, budgetary, accounting, and computational skills
  • Proficient computer skills to include various computer programs, Microsoft Office programs, e-mail, and the Internet
  • ServSafe Certified


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