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Executive Team Leader Human Resources

1 month ago

Bel Air, Maryland, United States Target Full time
About Target

At Target, we're passionate about helping all families discover the joy of everyday life. We bring this vision to life through our values and culture. Learn more about Target here.

About Human Resources

You are a team that champions change, proactively removes roadblocks, and builds diverse and inclusive talent strategies to deliver on our guest-centric mission. You lead a team of HR Experts and Team Leaders (where applicable) that are committed to supporting teams and leaders to build a sales force that is passionate about exceeding guests' expectations and a place where teams love to work.

Job Summary

The Executive Team Leader Human Resources will be responsible for leading and creating a service culture that prioritizes the guest service experience, model, train, and coach expectations to deliver the service standard. This role will also drive total store sales, understand the role in sales growth, and how the area and team contribute to and impact total store profitability.

Key Responsibilities
  • Lead and create a service culture that prioritizes the guest service experience, model, train, and coach expectations to deliver the service standard
  • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
  • Drive total store sales, understand the role in sales growth, and how the area and team contribute to and impact total store profitability
  • Plan, lead, and follow-up on organizational and operational change
  • Anticipate and identify changes in unique store trends
  • Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests
  • Champion a culture where teams love to work and guests love to shop; recognize guest-service behaviors and reward outstanding performance
  • Build teams that are committed to continuous learning through ongoing observations and reinforcement of guest-service and sales behaviors
  • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
  • Support the leadership team in ensuring equitable experiences, strengthening inclusion acumen, and promoting a culture of inclusivity and belonging that embraces the contributions of all team members
  • Engage and educate store team on Target's community initiatives
  • Build relationships that are important to the store's community to address the most pressing local needs
  • Leverage gift card and volunteer accounts to enhance brand awareness and engage team in volunteerism
  • Take an active role in the development of leaders to be champions of a guest-centric culture
  • Lead an open-door culture where team members feel heard and issues are quickly resolved
  • Support leadership with creating schedules that fit both the guest and team members' needs by teaching leaders the importance of understanding their team members' scheduling desires
  • Decrease fluctuations within team member schedules by developing a store staffing strategy that enables store leaders to increase predictability within their current team members' hours and identify when external staffing is needed
  • Leverage expertise to guide all store leaders in hiring and onboarding the talent with the right skills and experiences for their team by understanding guests' and business needs
  • Develop a team of HR Experts and Team Leaders (if applicable) who serve the total store team by solving problems, removing roadblocks, and engaging each team member in a way that connects them to Target's purpose
  • Effectively plan and manage all team operational and cyclical programs related to culture, pay, and rewards and benefits to maximize team member engagement and minimize business disruption
  • Develop and coach team leaders to elevate the skills and expertise of the team
  • Establish a culture of accountability through clear expectations and performance management
  • Provide service and a shopping experience that meets the needs of the guest
  • Always demonstrate a culture of ethical conduct, safety, and compliance; lead team to work in the same way and hold others accountable to this commitment
  • As a key carrier, follow all safe and secure training and processes
  • Address store needs (emergency, regulatory visits, etc.)
  • All other duties based on business needs
Requirements
  • 4-year degree or equivalent experience
  • Strong interpersonal and communication skills
  • Strong business acumen
  • Comfortable dealing with ambiguity
  • Manage conflict, lead, and hold others accountable
  • Relate well with and interact with all levels of the organization
  • Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
  • Learn and adapt to current technology needs
  • Manage workload and prioritize tasks independently
What We Are Looking For

We might be a great match if:

  • Working in a fun and energetic environment makes you excited
  • Providing service to our guests that makes them say I LOVE TARGET excites you
  • Leading teams who are stocking, setting, and selling Target product sounds like your thing
  • You aren't looking for a Monday-through-Friday job where you are at a computer all day

The good news is that we have some amazing training that will help teach you everything you need to know to be an Executive Team Leader Human Resources, but there are a few skills you should have from the get-go:

  • Strong interpersonal and communication skills
  • Strong business acumen
  • Comfortable dealing with ambiguity
  • Manage conflict, lead, and hold others accountable
  • Relate well with and interact with all levels of the organization
  • Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
  • Learn and adapt to current technology needs
  • Manage workload and prioritize tasks independently