Restaurant Operations Manager
4 weeks ago
Job Summary:
The Shift Leader is a key member of our team at Summerwood Master, responsible for ensuring seamless restaurant operations and delivering exceptional customer service. This role requires a strong focus on quality, efficiency, and teamwork.
Key Responsibilities:
- Customer Satisfaction/Product Quality:
- Maintain fast, accurate service and ensure products meet company quality standards.
- Conduct periodic food safety audits and provide coaching to crew on customer service and product quality.
- Financial:
- Assist with cash procedures, including bank deposits and verifying drawers.
- Operations:
- Conduct daily inventory, complete shift-to-shift food safety audits, and set up daily control sheets.
- Review facility and equipment readiness and monitor inventory, food preparation, and order fulfillment.
- Monitor speed with service performance and resolve bottlenecks to achieve goals.
- Human Resources:
- Provide ongoing coaching and feedback to crew employees and provide hands-on training in the Learning Zone.
Requirements:
- 30 hours per week are entitled to medical, dental, and 401k benefits.
- 32 hours per week are entitled to PTO.
- 36 hours per week are entitled to short-term disability.
Bonus Potential:
Up to $1.00 per hour for every hour worked.
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