Client Service Representative

3 weeks ago


King of Prussia, Pennsylvania, United States Trane Technologies Full time

About the Role:

We are seeking a highly skilled Client Service Representative to join our team at Trane Technologies. As a Client Service Representative, you will be responsible for delivering exceptional customer service and sales solutions to our customers while meeting financial and business goals and objectives.

Key Responsibilities:

  • Deliver positive customer service experience and sales solutions to our customers
  • Supervise account management activities of account team members of assigned service accounts
  • Oversee customer contract renewal, expansion, improving customer satisfaction and ensuring contractual obligations are achieved
  • Identify opportunities for growth and sales in assigned customer portfolio
  • Collaborate with cross-functional teams including billing and sales

Requirements:

  • Minimum of 2-year degree required
  • Experience in a customer service capacity a plus
  • Ability to handle high-stress situations
  • Excellent communication and problem-solving skills
  • Proficient in Microsoft Office applications, particularly Excel and Word

What We Offer:

Trane Technologies offers a competitive compensation package, including a base pay range of $60,000 to $80,000, plus a commission/incentive plan. We also offer comprehensive benefits and programs, including health insurance, holistic wellness programs, and educational and training opportunities.

Why Join Us:

At Trane Technologies, we are committed to creating a better future for our customers, employees, and the planet. We believe in a culture of innovation, collaboration, and continuous learning. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service and sales solutions, we encourage you to apply for this exciting opportunity.



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