Client Service Representative
3 weeks ago
About the Role:
We are seeking a highly skilled Client Service Representative to join our team at Trane Technologies. As a Client Service Representative, you will be responsible for delivering exceptional customer service and sales solutions to our customers while meeting financial and business goals and objectives.
Key Responsibilities:
- Deliver positive customer service experience and sales solutions to our customers
- Supervise account management activities of account team members of assigned service accounts
- Oversee customer contract renewal, expansion, improving customer satisfaction and ensuring contractual obligations are achieved
- Identify opportunities for growth and sales in assigned customer portfolio
- Collaborate with cross-functional teams including billing and sales
Requirements:
- Minimum of 2-year degree required
- Experience in a customer service capacity a plus
- Ability to handle high-stress situations
- Excellent communication and problem-solving skills
- Proficient in Microsoft Office applications, particularly Excel and Word
What We Offer:
Trane Technologies offers a competitive compensation package, including a base pay range of $60,000 to $80,000, plus a commission/incentive plan. We also offer comprehensive benefits and programs, including health insurance, holistic wellness programs, and educational and training opportunities.
Why Join Us:
At Trane Technologies, we are committed to creating a better future for our customers, employees, and the planet. We believe in a culture of innovation, collaboration, and continuous learning. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service and sales solutions, we encourage you to apply for this exciting opportunity.
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