Client Support Specialist

2 weeks ago


Tualatin, Oregon, United States Portland General Electric Full time
About Portland General Electric

At Portland General Electric, we are dedicated to envisioning, planning, and implementing a more intelligent, sustainable, and resilient community in Oregon. This commitment has been at the heart of our operations since our inception in 1888. We empower lives, enhance communities, and drive innovations in energy that foster social, economic, and environmental advancement.

Position Overview

We are seeking individuals who are enthusiastic about joining teams that are pioneering innovative clean energy solutions that are both affordable and accessible.

Role Details:
  • Type: Trainee to Regular Full-time Position
  • Compensation: Starting Wage: $24.00 per hour
  • Benefits: Eligible for medical benefits, paid time off, and 401(k)
  • Work Model: Hybrid role, combining office and remote work

Note: Additional compensation is available for bilingual advisors who assist Spanish-speaking customers.

What to Expect as a Customer Service Advisor

Our customers depend on us to maintain their power supply, and we rely on our advisors to respond effectively during challenging situations. Advisors are expected to be dependable, respectful, empathetic, and resourceful.

The role is demanding yet fulfilling, with no scripts to follow, no aggressive sales tactics, and no outbound call quotas. Our advisors prioritize customer satisfaction and collaborate within dynamic, motivated teams.

Training and Work Schedule:

In-person training will last up to eight weeks, Monday through Friday, from 8 AM to 5 PM. Following training, advisors will work full-time schedules that vary between 7 AM and 7 PM, Monday through Friday, with schedules released two weeks in advance.

Key Responsibilities
  • Provide exceptional customer service while managing multiple tasks.
  • Utilize various applications and databases to assist customers effectively.
  • Demonstrate strong problem-solving skills and adaptability in a fast-paced environment.
  • Engage in continuous learning about renewable energy resources and efficiency.
Qualifications
  • Minimum of 3 years of customer service experience preferred.
  • High school diploma or GED required.
  • Strong multitasking abilities and attention to detail.
  • Excellent verbal and written communication skills.
  • Proficient in data entry with a focus on accuracy.
Additional Skills

While not mandatory, fluency in Spanish is advantageous.

Join Our Team

At Portland General Electric, we are committed to diversity and inclusion in the workplace. We are an equal opportunity employer and do not discriminate based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, or veteran status.

We look forward to welcoming dedicated individuals who are eager to contribute to our mission of providing reliable energy solutions.



  • Tualatin, Oregon, United States Ascentec Engineering LLC Full time

    About Ascentec Engineering LLC:Ascentec Engineering is a dynamic and expanding organization engaged in innovative sectors. Position Overview:The Aerospace Client Support Specialist will be responsible for ensuring seamless integration between the Enterprise Resource Planning (ERP) system and the customer interface. This role involves: Coordinating Job Flow:...


  • Tualatin, Oregon, United States Jennifer May - State Farm Agent Full time

    Position OverviewBecome an Agent Team MemberIf you are seeking a part-time role that provides fulfilling work along with competitive compensation, this position within a State Farm Agent's office could be the right fit for you.Key Responsibilities:Establish and nurture customer relationships, ensuring appropriate follow-up.Provide timely, precise, and...


  • Tualatin, Oregon, United States Jennifer May - State Farm Agent Full time

    Position OverviewBecome an Agent Team MemberIf you are seeking a part-time role that provides fulfilling work along with competitive compensation, this position within a State Farm Agent's office could be the right fit for you.Key Responsibilities:Establish and nurture customer relationships, ensuring timely follow-up.Provide prompt, accurate, and courteous...


  • Tualatin, Oregon, United States Jennifer May - State Farm Agent Full time

    Position OverviewBecome an Agent Team MemberIf you are seeking a part-time role that provides fulfilling work and competitive compensation, this position within a State Farm Agent's office could be the perfect fit for you.Key Responsibilities:Establish and nurture customer relationships, ensuring timely follow-up.Provide prompt, accurate, and courteous...


  • Tualatin, Oregon, United States Collabera Full time

    Job OverviewCollabera is seeking a skilled Billing Support Specialist to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and support for our clients' billing-related inquiries.Key ResponsibilitiesResearch and Analysis: Conduct thorough research and analysis to resolve billing issues...


  • Tualatin, Oregon, United States Events Unlimited Full time

    Events Unlimited is seeking a dedicated Office and Event Support Specialist to contribute to our dynamic team. In this role, you will play a vital part in ensuring the smooth operation of our office environment and providing exceptional support for our diverse event needs. As an Office and Event Support Specialist, your responsibilities will encompass a...


  • Tualatin, Oregon, United States Express Employment Full time

    Location: Tualatin, ORSalary: $19-$21 DOEPosition Overview:We are excited to present a fantastic opportunity for a Bilingual Customer Service Specialist. Our esteemed client in Tualatin is seeking a motivated individual to enhance their customer service team.Key Responsibilities:Deliver outstanding customer support to both clients and vendors.Address...


  • Tualatin, Oregon, United States Tualatin Clinic Full time

    Job Overview for Clinical Support Specialist - Tualatin Clinic The Clinical Support Specialist plays an essential role within the healthcare environment, aiding in patient support and facilitating the efficient functioning of the clinic. This position operates under the supervision of a healthcare provider to deliver high-quality patient care. Key...


  • Tualatin, Oregon, United States Tualatin Clinic Full time

    Job Overview for Clinical Support Specialist - Tualatin Clinic The Clinical Support Specialist plays a crucial role within the healthcare environment, dedicated to enhancing patient experiences and facilitating the efficient functioning of the clinic. This position operates under the supervision of a healthcare provider to deliver exceptional care to...


  • Tualatin, Oregon, United States Joe Grab Tree Service Inc Full time

    Exciting Opportunity in Tree CareJoe Grab Tree Service Inc is actively seeking dedicated individuals to join our team in various roles, including arborist support and skilled tree climbing specialists. This position offers full-time employment with potential for additional hours. Applicants must have a valid, insurable driver's license.Available Positions:...


  • Tualatin, Oregon, United States Oregon Occupational Medicine Full time

    Healthcare Support SpecialistWe are seeking skilled healthcare support professionals to enhance our Occupational Medicine practice. This part-time role offers flexible hours within a dynamic clinic environment.Ideal Candidates Will:Be adept in a diverse range of healthcare support functionsValue teamwork and collaborationBe committed to delivering...


  • Tualatin, Oregon, United States Collabera Full time

    Job SummaryCollabera is seeking a highly skilled Billing Support Specialist to join our team. As a key member of our finance department, you will be responsible for providing exceptional customer service and resolving billing-related issues in a timely and professional manner.Key Responsibilities:Research and Analysis: Conduct thorough research and analysis...


  • Tualatin, Oregon, United States CareerPaths NW Full time

    Job OverviewCareerPaths NW is seeking a dedicated and detail-oriented Inside Sales Representative to enhance our operational efficiency. This role is crucial to our success, as it involves direct interaction with clients, suppliers, and internal departments.As an Inside Sales Representative, you will serve as the primary liaison for our customers, ensuring...


  • Tualatin, Oregon, United States Events Unlimited Full time

    Join Our Dynamic Event TeamBe part of a dedicated event workforce that values hard work and excellence. The Company:Events Unlimited is a leading provider of event solutions and rental services, recognized for our commitment to both clients and team members.We proudly support one of Oregon's largest employers.Our focus is on delivering the highest standard...


  • Tualatin, Oregon, United States Express Employment Full time

    Location: Tualatin, ORCompensation: $19-$21 per hour, depending on experiencePosition Overview:We are currently seeking a motivated individual to fill the role of Customer Service Representative. This position offers an exciting opportunity to provide exceptional support to our clients and vendors in a dynamic environment.Key Responsibilities:Deliver...


  • Tualatin, Oregon, United States CareerPaths NW Full time

    Job OverviewCareerPaths NW is in search of a dedicated and detail-oriented Inside Sales Representative to enhance our operational efficiency. This pivotal role is essential to our branch's success, representing a significant portion of our workforce.As an Inside Sales Representative, you will serve as the primary liaison for clients, suppliers, and internal...


  • Tualatin, Oregon, United States Express Employment Full time

    Location: Tualatin, ORCompensation: $19-$21 per hour based on experiencePosition Overview:We are seeking a motivated and skilled individual to fill the role of Customer Service Representative. This position offers a fantastic opportunity to work in a dynamic environment where you will provide exceptional support to our clients.Key Responsibilities:Deliver...


  • Tualatin, Oregon, United States Express Employment Full time

    Location: Tualatin, ORCompensation: $19-$21 per hour based on experiencePosition Overview:We are seeking a motivated and skilled individual to fill the role of Customer Service Representative for our esteemed client in Tualatin. This position offers an exciting opportunity to engage with customers and provide exceptional service.Key Responsibilities:Deliver...


  • Tualatin, Oregon, United States Banfield Pet Hospital Full time

    About the RoleWe are seeking a skilled Veterinary Assistant to join our team at Banfield Pet Hospital. As a Veterinary Assistant, you will play a vital role in ensuring the highest level of care for our patients and their owners.Key ResponsibilitiesSupport veterinarians and veterinary technicians in providing quality veterinary care to petsEducate clients on...


  • Tualatin, Oregon, United States Express Employment Full time

    Position Overview:We are seeking a dedicated Administrative Assistant to support our client, a prominent equipment company. This role is based in Tualatin, OR, and offers a competitive salary of $18/hr..Job Type: This position serves as an evaluation to full-time hire opportunity.Benefits:Comprehensive Medical, Dental, and Vision Insurance401(k) Retirement...