Market Director of Human Resources

4 weeks ago

Chicago, Illinois, United States Marriott International Full time
Job Summary

As a key member of the Human Resources organization at Marriott International, the Market Director of Human Resources will contribute a high level of human resource generalist knowledge and expertise to drive business success in a market. This role will be accountable for talent acquisition, succession planning, performance management, and development for property employees, leveraging technology efficiently and coaching/developing others to influence and execute brand/business service strategy/initiatives and business objectives. The Market Director will utilize a Human Resource business plan aligned with business objectives to deliver HR services that enable business success.

Candidate Profile

Education and Experience:
  • 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area.

OR

  • 4-year bachelor's degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.

Core Work Activities

  • Leading and Managing Human Resources Strategy: Enhance the effective execution of the Human Resources business plan within a market by facilitating communication, collaboration of efforts, and sharing expertise.
  • Deliver sound results by championing implementations, tracking results, problem-solving, and leveraging efforts wherever possible.
  • Coordinate strategies within a market to promote cohesiveness and consistency with brand and company standards.
  • Drive efforts to improve operational efficiencies across properties.
  • Translate business priorities into property Human Resources strategies, plans, and actions.
  • Partner with Area Director of Human Resources to verify that property Human Resources strategies, plans, and actions are in alignment with regional Human Resources strategies and the overall strategic Human Resources framework for the organization.
  • Lead the planning, evaluation, resourcing, and follow-up of engagement survey-related activities; in collaboration with the appropriate business and discipline partners.
  • Champion and build the talent management ranks in support of property and region diversity strategy.
  • Serve as a key change agent for initiatives that have high employee impact.
  • Monitor effective use of myHR by property managers and employees and partner with managers to fix errors.
  • Create value through proactive approaches that will affect performance outcome or control cost.
  • Coordinate and participate in succession planning activities in the market, as appropriate.
  • Lead implementation and sustainability of Human Resources initiatives.
  • Managing the Staffing and Recruiting Process: Partner with property management to hire and train Human Resources staff members who demonstrate strong functional expertise, creativity, and leadership to meet the employee relations needs of the property.
  • Serve as a coach and expert facilitator of selection process and interviewing procedures.
  • Partner with properties to analyze open positions to balance the development of existing talent and business needs.
  • Coordinate with properties to manage their human capital planning.
  • Develop staffing strategy (in collaboration with hiring manager) relating to hiring practices; consult with hiring manager on compensation, benefits, etc.
  • Coordinate with properties to verify that the appropriate sourcing and recruitment strategies are implemented.
  • Verify that managers are competent in evaluating and hiring hourly employees.
  • Managing Benefits Education and Administration: Lead the planning of the hourly employee total compensation strategy.
  • Champion the communication and proper use of total compensation systems, tools, programs, etc.
  • Managing Employee Compensation Strategy: Prepare, analyze, and distribute and act on results of Internal Equity and Comp Ratio reports.
  • Document and provide input on any out of guidelines management compensation adjustments for regional approval.
  • Drive implementation of total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities.
  • Keep current and knowledgeable in the internal and external compensation and work competitive environments.
  • Managing Staff Development Activities: Manage and collaborate with Work Environment Manager to verify that work environment-related activities are completed and issues are addressed.
  • Coordinate with the Performance Development Manager (where applicable) and verify that compliance with training initiatives.
  • Verify the completion of the duties and responsibilities of the properties' Human Resources staff members, as outlined in applicable job description(s).
  • Verify that property Human Resources staff is properly trained in all employee-related human resource technology, process, and policy to appropriately respond to employee inquiries and anticipate employee needs.
  • Serve as a resource to property Human Resources staff on employee relations questions and issues.

About the Team

At Marriott International, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate, active, and take pride in how you maintain your well-being, optimistic, and adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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