Customer Relations Specialist
6 days ago
We are seeking a highly skilled Customer Relations Representative to join our team at Ty Teveldal - State Farm Agent. As a key member of our agency, you will play a vital role in delivering exceptional customer experiences that drive business growth.
Estimated Salary Range:
$45,000 - $60,000 per year, depending on experience and qualifications.
Job Responsibilities
- Manage customer inquiries and resolve issues in a timely and professional manner.
- Maintain accurate and up-to-date client records, ensuring seamless communication and service delivery.
- Collaborate with other departments to develop and implement effective customer retention strategies.
Requirements
- Strong verbal and written communication skills, with the ability to effectively interact with diverse groups of customers.
- A minimum of 1-2 years of experience in customer-facing roles, preferably in the insurance industry.
- Proven problem-solving skills, with the ability to remain calm and composed under pressure.
Benefits
- Hiring bonus for new hires.
- 401(k) plan with company match.
- Bonus opportunities based on performance.
- Competitive salary and flexible schedule.
- Health insurance options and paid time off.
- Ongoing training and development opportunities.
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