Catering Service Associate

2 days ago


Dover, Delaware, United States SGA Talent Full time
About the Role

We are seeking a highly motivated and organized Catering Service Worker to join our team at SGA Lists. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring the smooth execution of catering services at various locations.

Key Responsibilities
  • Review catering orders and prepare for delivery, ensuring all necessary items are available and organized.
  • Set up and deliver catering services to requested locations, maintaining a professional appearance and ensuring all condiments and service ware are available as needed.
  • Ensure all services are cleaned up at the end of the meeting or requested pick-up time.
  • Maintain organization of all daily and weekly services and associated needs, and communicate with customers.
  • Finalize catering invoices and billing pertaining to delivered services.
  • May serve as a point of contact for customers, booking catering, answering questions, and potentially planning for future service needs.
  • May assist with stocking food inventory and carrying/distributing supplies and equipment.
  • May assist others in the preparation of food and properly store food.
  • May be asked to respond to complaints regarding food or service.
  • May operate dishwasher or assist with washing dishes, glassware, silverware, utensils, pots, and pans.
  • Attend all allergy and foodborne illness in-service training.
  • Report all accidents and injuries in a timely manner.
  • Comply with all company safety and risk management policies and procedures.
  • Participate in regular safety meetings, safety training, and hazard assessments.
  • Attend training programs (classroom and virtual) as designated.
Requirements
  • Maturity of judgment and behavior.
  • Maintain high standards for work areas and appearance.
  • Maintain a positive attitude.
  • Ability to work a flexible schedule is helpful.
  • Must comply with any dress code requirements.
  • Must be able to work nights, weekends, and some holidays.
  • Attend work and show up for scheduled shifts on time with satisfactory regularity.
Skills/Aptitude
  • Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
  • Ability to maintain a positive attitude.
  • Ability to communicate with co-workers and other departments with professionalism and respect.
  • Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives.
  • Ability to use a computer.
  • Listens carefully to their customers' orders, explains drink and food items, and makes menu recommendations.
Physical Requirements
  • Close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus, with or without corrective lenses.
  • Significant walking or other means of mobility.
  • Ability to work in a standing position for long periods of time (up to 8 hours).
  • Ability to reach, bend, stoop, push, and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds.
About SGA Lists

SGA Lists is a leading hospitality firm headquartered in Saratoga Springs, New York. We are committed to diversity and inclusion, embracing and celebrating diversity in all forms and striving to create an inclusive, respectful space for our teams.



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