Sales and Customer Experience Representative

1 week ago


Austin, Texas, United States REI (Recreational Equipment Inc.) Full time
About Our Team

We're a community-driven organization that's passionate about exploring the great outdoors. As part of our team, you'll be empowered to do your best work while living your best life.

Sales Specialist Role Overview

You'll collaborate with a dynamic team to enhance customer interactions, fostering strong relationships with REI Members and Customers every day.

Key Responsibilities
  • Deliver exceptional sales and customer service experiences that meet or exceed expectations.
  • Stay up-to-date on product knowledge, promotions, and services to provide accurate information and make informed recommendations.
  • Promote a positive and inclusive store environment that reflects REI's values and culture.

What We Offer:

  • A competitive salary of $54,000 per year, based on industry standards and location considerations.
  • A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Ongoing training and development opportunities to help you grow professionally and personally.

Requirements and Qualifications

  • A strong passion for outdoor activities and a desire to share that enthusiasm with others.
  • Excellent communication and interpersonal skills, with the ability to build rapport with diverse customers and colleagues.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.

Benefits and Perks

  • Discounts on REI products and services.
  • Opportunities for career advancement and professional growth.
  • A collaborative and supportive work environment.


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