Sales Operations Specialist

3 weeks ago


Milpitas, California, United States Dawar Consulting Full time
Job Title: Sales Operations Analyst

At Dawar Consulting, we are seeking a highly skilled Sales Operations Analyst to join our team. As a Sales Operations Analyst, you will play a critical role in supporting our sales team by clearing SAP sales order holds, maintaining customer requested ship dates, and assisting with the Letter of Credit process.

Responsibilities:
  • Collaborate with Sales Operation Analysts to resolve SAP sales order holds, including book/ship, IDeliver, Letter of Credits, payment issues, change PO's, customer requested ship dates, CAS, contracts, and pre-payment collections.
  • Maintain accurate customer requested ship dates and work with Account Managers globally to obtain updated customer request date change orders.
  • Assist in the Letter of Credit process from final approval to shipment.
  • Participate in weekly divisional meetings to gather shipment information and help clear holds.
  • Assist with maintenance of bookings updates for same quarter shipments.
  • Review sales orders in SAP for holds, dates, and notes.
  • Generate and respond to inquiries relative to order holds from Field Sales, Division Sales, Master Scheduler, Configuration Analyst, Trades Services, Mfg., and Finance.
  • Help maintain files on the department TEAMS site.
Requirements:
  • HS Graduate or Equivalent or work experience of 0-2 years.
  • EXCEL experience is a must.
  • SAP experience is a plus.
Company Benefits:
  • Medical, Dental, Vision, Paid Sick leave, 401K.


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