Customer Support Specialist

1 day ago


Mount Airy, North Carolina, United States OSG Full time
Job Overview

We are seeking a highly skilled Customer Support Specialist to join our team at OSG. This role is ideal for individuals who thrive in fast-paced environments and have a passion for delivering exceptional customer experiences.

Key Responsibilities:
  • Respond to client inquiries via telephone and website, providing timely and effective resolutions.
  • Communicate complex product information and services to clients, ensuring they understand our offerings.
  • Develop strategies to increase client retention and satisfaction, fostering long-term relationships.

Requirements:

  • Excellent communication and problem-solving skills.
  • Proficiency in Microsoft Office and Salesforce.
  • Ability to work in a dynamic environment with multiple priorities.
What We Offer:
  • Competitive compensation package, including medical, dental, and vision insurance.
  • Ongoing training and development opportunities.
  • A comprehensive benefits program.


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