Service Advisor

3 days ago


Mount Airy, North Carolina, United States Scenic Automotive Full time
About the Role

The Service Advisor - Vehicle Care Specialist plays a critical role in ensuring that our customers receive the highest level of service and support from Scenic Automotive. This individual will work closely with customers to determine their vehicle care needs and provide expert recommendations for maintaining their vehicles.

Responsibilities:

  • Customer Consultation
  • Confer with customers about inspection results and recommend corrective procedures.
  • Labor Estimates
  • Prepare a repair order showing time, cost, and labor estimates for service.
  • Schedule Appointments
  • Schedule service appointments in a timely manner.

Requirements:

  • High school diploma or equivalent required.
  • 2+ years of experience in a service advisor or similar role.
  • Excellent communication and problem-solving skills.
  • Ability to read and interpret technical documentation.

Estimated Salary: $50,000 - $80,000 per year

This is a full-time position with a competitive salary and benefits package.



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