Residential Care Shift Manager

7 hours ago


Jonesboro, Arkansas, United States State of Arkansas Full time

Job Summary

The State of Arkansas is seeking a highly skilled and experienced Residential Care Shift Manager to join our team. As a key member of our human services team, you will be responsible for directing the operations of direct care staff in a state-operated facility.

Key Responsibilities

  • Provide administrative direction to subordinate direct care staff by administering and evaluating project assignments, providing interpretation of laws and policies in the absence of precedents to resolve issues, and ensuring the health, safety, and welfare of clients are maintained at all times in compliance with state and federal regulations.
  • Provide direct care services to clients where and when needed during shifts.
  • Train and monitor direct care staff on de-escalation, trigger identification, and restraint minimization techniques.
  • Conduct investigations of complaints and allegations of abuse and/or neglect, review center administrative problems, and prepares report of action recommended to superintendent.
  • Monitor material and equipment needs of direct care staff and clients to contribute to the formulation and justification of budgetary requests.
  • Represent the agency at community and group meetings, hearings and seminars.
  • Provide technical assistance to support staff and parents regarding agency operations and programs.

Requirements

  • The formal education equivalent of a diploma OR diploma from an approved Certified Nursing Assistant program; plus three years of experience providing direct care to patients in a facility, home, or private services organization, including one year in a supervisory capacity.
  • Licenses: Must be licensed in Arkansas as a Certified Nursing Assistant within six (6) months of hire.

About the State of Arkansas

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.



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