Mobile Hospitality Service Technician
2 weeks ago
Position Title: Field Technician
Organization: NATIONAL HOSPITALITY SERVICE PROVID
Role Summary: Field Technicians receive extensive training to operate efficiently in paired teams, ensuring superior outcomes for hospitality projects nationwide. They represent the organization and are tasked with upholding professionalism while delivering outstanding service.
- Engage on-site at various hotel locations across the country
- Travel commitments typically involve 3-4 weeks on the road followed by a week off at home
Key Responsibilities: Field Technicians adhere to NATIONAL HOSPITALITY SERVICE PROVID's Standard Work Process, collaborating in pairs to execute projects effectively. They are expected to communicate clearly, resolve issues, and embody the company's principles of teamwork, integrity, and excellence.
Essential Skills: A collaborative mindset with excellent communication abilities, meticulous attention to detail, and strict adherence to Standard Work practices.
Technical Skills Required: Familiarity with mobile technology for prompt communication and updates.
Educational Requirements: High school diploma or equivalent, or relevant experience with NATIONAL HOSPITALITY SERVICE PROVID products and procedures.
Career Development: Technicians participate in Annual Reviews and have pathways for advancement based on their performance.
Probationary Period: New employees undergo training prior to joining paired teams, with a 90-day evaluation period to assess their performance and skills. Successful candidates may advance to become Qualified Technicians.
Qualification Advancement: After a year, Qualified Technicians may progress to Expert status based on a review of their skills and dedication to company values.
Expert Role: Expert Technicians can remain in this capacity or transition to a Trainer role depending on organizational needs and individual performance.
Trainer Development: Trainers receive specialized training to guide new recruits in NATIONAL HOSPITALITY SERVICE PROVID processes and standards.
Company OverviewNATIONAL HOSPITALITY SERVICE PROVID is a Texas-based team committed to delivering exceptional bathtub and shower solutions to the hospitality industry.
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