Financial Operations Strategist

5 days ago

Reno, Nevada, United States Figure Full time
About Figure

Figure is a pioneering force in financial services, leveraging cutting-edge technology to drive innovation and disruption. Our flagship product, the #1 non-bank HELOC in America, has been at the forefront of consumer lending and capital markets ecosystems. By harnessing our loan origination activities, extensive network of partners, and growing pool of assets, we are redefining efficiency and transparency.

As part of a dynamic team of over 450 individuals who have originated $11+ billion in loan volume, you will be contributing to the company's rapid growth and profitability. With significant investments from top investors like Ribbit Capital, DST, Apollo, and Morgan Creek, totaling $469 million, Figure is poised for continued success.

Awarded as one of FastCo's Most Innovative Companies and Forbes' Top 50 Blockchain Companies, Figure remains at the forefront of industry trends.

About this Role

We are seeking an experienced Senior Operations Manager - New Products and Services to join our innovative environment. In this role, you will collaborate closely with the Product, Credit, and Quality Control teams to develop and maintain effective underwriting processes. This position offers a unique opportunity to take ownership of key initiatives and make a meaningful impact within our dynamic organization.

Responsibilities
  1. Underwrite loans, verifying completeness and compliance with company standards.
  2. Bring proven experience in multiple loan product guidelines, including Self-Employed, Trusts, LLCs, Powers of Attorney (POA), and Debt Service Coverage Ratios (DSCR).
  3. Develop detailed guidelines and operational processes for new loan products and services.
  4. Develop written policies and procedures to assess and ensure the accuracy of credit and collateral documentation, including income statements, tax returns, and fraud reports.
  5. Analyze complex income documentation for both personal and business borrowers, ensuring all necessary paperwork is collected to support loan decisions.
  6. Maintain established service level agreements for decision-making while managing a variety of loan types in a fast-paced environment.
  7. Communicate regularly with sales teams, operations team, and management to address inquiries and provide necessary support.
  8. Assist in training and onboarding new underwriters, sharing best practices and insights to promote team development.
  9. Provide feedback to management on challenges encountered and contribute to process improvement initiatives.
  10. Adapt loan terms as needed, identifying additional conditions to ensure sound credit decisions.
  11. Uphold a professional and client-centric approach, fostering positive relationships with all stakeholders.
  12. Collaborate with colleagues in underwriting complex loans, working together to achieve team objectives.
  13. Possess the authority to approve or override conditions set by other underwriters when necessary.
  14. Maintain industry licenses as requested.
Requirements
  1. 5+ years of verifiable experience in underwriting conventional, portfolio, and special program loans.
  2. Proven experience in Self-Employed, Trusts, LLCs, Powers of Attorney (POA), and Debt Service Coverage Ratios (DSCR).
  3. Previous management experience.
  4. Bachelor's degree is preferred.
  5. Demonstrated ability to write and interpret guidelines and make informed decisions based on those interpretations.
  6. Strong project management skills with a proven track record of coordinating across departments and functions.
  7. Solid work ethic and a hands-on approach suited for a fast-paced environment.
  8. Capability to address challenging issues while maintaining objectivity and independence.
  9. Proficiency in building technical processes and collaborating cross-functionally to provide underwriting-related requirements.
  10. Experience in conducting compliance monitoring and testing.
  11. Proven ability to manage a project from inception to completion while remaining organized, detail-oriented, and diligent.
  12. Strong communication skills, with the ability to articulate plans, processes, policies, and issues clearly to stakeholders both verbally and in writing.
  13. Ability to thrive in a startup environment and contribute to building from the ground up.
Compensation
  • Estimated Annual Salary: $97,680 - $122,100
  • Quarterly 25% bonus target
  • Equity stock options package
  • This compensation range is specific to the United States; actual compensation may vary based on individual candidate experience, location, or evolving business needs.
Benefits
  • Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans.
  • Company HSA, FSA, Dependent Care, 401k, and commuter benefits.
  • Employer-funded life and disability insurance coverage.
  • 11 Observed Holidays & PTO plan.
  • Up to 12 weeks paid family leave.
  • Continuing education reimbursement.

Figure does not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

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