Customer Service Representative

3 days ago


Lafayette, Louisiana, United States Miracle-Ear Full time
About the Role

Miracle-Ear is seeking an experienced Customer Service Representative to join our team as an Appointment Scheduler Coordinator. This individual will be responsible for making outbound calls to set appointments from a database list and manage the schedule for multiple clinics.

Requirements
  • A minimum of 1 year of experience in customer service, preferably in an inbound or outbound call center environment
  • Pleasant, professional, and articulate phone voice
  • Competitive spirit and strong communication skills
  • Strong computer skills, including Microsoft Office and internet navigation
  • Experience with computerized scheduling of appointments
  • Ability to multi-task and schedule appointments in a fast-paced environment
Benefits
  • $13-$14 per hour
  • Monday-Friday, 8:20am-5:05pm
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


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