Customer Service Representative

7 hours ago


Lafayette, Louisiana, United States Massage Envy Full time
Delivering Exceptional Customer Experiences

We are seeking a highly skilled and compassionate Customer Service Representative to join our team at Massage Envy Ambassador Crossing. As a key member of our staff, you will be responsible for providing outstanding customer service, promoting the value of Total Body Care, and supporting clinic flow.

Key Responsibilities:

  • Provide exceptional customer service to every guest
  • Promote the Massage Envy Wellness Program and book clients for future services
  • Schedule services, answer phone calls, respond to emails, and address questions
  • Help grow and retain a client base through in-person and phone/email outreach

Requirements:

  • High school diploma (or equivalent) and previous retail or sales experience (preferred)
  • Critical thinking skills with excellent math and computer skills and ability to multitask
  • Great people skills and ability to establish positive relationships with guests
  • Supporter of total body care with general knowledge of massage and skin care services

Compensation:

$12-$14/hour plus commissions and bonus opportunities make this a rewarding career choice.



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