Customer Service Representative

1 day ago


Lafayette, Louisiana, United States GNC Full time
About the Job

We are seeking a Customer Service Representative to join our GNC team. As a Sales Associate, you will play a critical role in providing exceptional customer service, promoting our products, and driving sales growth.

Main Responsibilities
  • Greet and serve customers in a friendly and helpful manner, ensuring a positive shopping experience.
  • Develop and maintain a strong product knowledge base, staying up-to-date on new releases, ingredients, and benefits.
  • Use effective sales techniques to drive revenue growth, meet sales targets, and achieve individual goals.
  • Process online orders accurately and efficiently, meeting company guidelines and standards.
  • Assist with visual merchandising tasks, including restocking shelves, creating displays, and maintaining store appearance.
Requirements and Qualifications
  • High school diploma or equivalent required.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Strong communication and problem-solving skills, with a focus on customer satisfaction.
  • Bachelor's degree or equivalent experience in a related field preferred.
Compensation and Benefits

The estimated salary range for this role is $28,000 - $38,000 per year, based on education, experience, and performance. Additional benefits include access to GNC's Health Program, 401(k) plan with company match, employee merchandise discount, and more.



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