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Customer Service Representative

2 months ago

Gun Barrel City, Texas, United States Zach Pruitt - State Farm Agent Full time
Position Overview

We are seeking a highly motivated and customer-focused professional to join our team as a Receptionist - State Farm Agent Team Member (Customer Relations Focus). As a key member of our team, you will play a vital role in providing exceptional customer service and helping our business grow through value-based conversations and remarkable customer experiences.

Responsibilities
  • Establish and maintain strong customer relationships, providing prompt and accurate service as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options and provide personalized recommendations.
  • Maintain a strong work ethic and commitment to success, with a focus on delivering exceptional results and exceeding customer expectations.
  • Collaborate with our team to achieve business goals and objectives, and contribute to a positive and productive work environment.
Requirements
  • Excellent communication and interpersonal skills, with the ability to effectively interact with customers and colleagues.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Self-motivated and proactive, with a strong commitment to customer service and a desire to learn and grow.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
What We Offer
  • Hourly pay plus commission/bonus opportunities.
  • Valuable experience and growth potential within our agency.
  • A dynamic and supportive work environment, with opportunities for professional development and advancement.

If you are a motivated and customer-focused professional who is passionate about delivering exceptional service and helping our business grow, we encourage you to apply for this exciting opportunity. We look forward to hearing from you