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Sales and Customer Service Representative

2 months ago

Minnetonka Minnesota, United States Massage Envy Full time
About Us

At Massage Envy, we're dedicated to helping our clients achieve their wellness goals. As a Sales and Customer Service Representative, you'll play a key role in delivering an exceptional experience for our guests.

Key Responsibilities
  • Provide outstanding customer service and ensure every guest feels valued and understood
  • Promote the benefits of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases
  • Support clinic flow by greeting clients, scheduling services, and addressing questions
  • Help grow and retain a client base through in-person and phone outreach
What We Offer
  • A competitive hourly rate plus tips, bonuses, and commissions
  • Healthcare options, including medical and dental benefits
  • Paid time off for employees
  • Annual membership with insurance at no cost to you
  • 20+ free continuing education courses every year
  • Employee referral bonus program
  • Employee Assistance Program
  • A flexible schedule for a better work-life balance
  • A free massage, skincare, or stretch session each month
  • 40% off all products
Requirements
  • A high school diploma (or equivalent) and previous retail or sales experience (preferred)
  • Critical thinking skills with excellent math and computer skills and the ability to multitask
  • Great people skills and the ability to establish positive relationships with guests
  • A general knowledge of massage and skin care services